Contact Information

Felicia Fan
Email: felicia@cloverimage.com.au
Phone:0467 506 675
Studio address: Level 2 Suite 37/89-97 Jones St, Ultimo (by appointment only)

 

1. Select Photography Package

A) Contact the studio manager for online consultation or in person appointment.
B) Choose your photography package based on your preference
C) Confirm shooting date and locations.
D) Put down a deposit and sign the agreement.

[Reservation] Please book at least one month in advance, especially for weekends or busy season (e.g. Summer).
[Weather] For bad weather such as raining day, reschedule in advance can be arranged without additional charge.

2. Before Shooting day

[Lady Preparation Tips]

  • Hair: Wash your hair the day before the shooting, do not apply any hair products (e.g. hair gel or conditioner). If the hair is too short, you are advised to bring some hair extensions.
  • Body Hair: Body hair (e.g. armpit hair, leg hair) must be removed before the photo session.
  • Underwear: Try to use a light colour, avoid black or bright colour.
  • Nu-bra: The sticky silicon bra without strip to fit the bridal gowns or any top without the strip. If not sure, please contact studio manager for advice.
  • Shoes: Prepare a pair white or light colour high heels to match the bridal dresses or any colour suits your shooting outfit.
  • Additional Costume: Feel free to bring your own costumes.
  • Contact lenses: If you intend to use contact lenses, be ensure to try them at least one month in advance to avoid the potential eye infection.

[Gentelman Preparation Tips]

  • A white business shirt.
  • Your own dark colour fitted suits.
  • Black socks
  • Black shoes.
  • Clean the face, shave, and trim nose hair if necessary.

3. Photo Shooting Day

A) Remaining balance needs to be paid in full before the photo session starts. And please arrive on time.
B) Bridal Makeup and Dress selection take about 3 hours if your package includes a makeup session.
C) Makeup artist will assist the bride during the photo session for style changing
[Transportation and Parking ] We would provide transportation during the photo session. All rights reserved.

4. Photo Sign-off

A) We will provide online photo gallery (Low Resolution) for our client to review the photos about 3-4 weeks after the photo session.
B) Once you are satisfied with the photos, you can sign off all photos. Full size (High Definition) photos will be available for download after we receive the Sign-off Form. If your package doesn’t include the full-size photos, we will only share with you the photos that the agreement mentioned.

[Service commitment] Customer’s satisfaction is everything to us. If you are not satisfied with your photos, We will (1) destroy all the the photos, (2) re-arrange another photo session for free of charge (conditions applied).

5. Photo Retouch

A) Customer needs to pick up and fill out the retouch photo form and send it to us
B) Once we received your retouch photo form, It takes about 4 weeks for the photo retouching process. We will share all photos with you via online gallery. The photo retouch mainly focus on the (1) Background and (2) Portrait.

[Background]: remove distractive objects from the background (some big objects cannot be removed).
[Portrait] : (1) soft skin, (2) remove wrinkles and (3) adjust the body figure if necessary.
[Things that Photoshop can not do]
1. Teeth – the colour can be fixed, but not the shape.
2. Face – liquify the face is not recommended.
3. Noise – The noise of the night shot is much higher than the day shots due to higher ISO, this can not be fixed by post production.

C) We could make further changes the same photo 2 times based on your preference. However, if the customer wants to retouch the same photo more than 2 times, extra fees apply. If you would like to change any of the selected photos, it will be counted as new retouch work and extra fees apply.

6. Album Design and Deliver

A) Once the retouch photos are done, the customer has two options to design the album layout: 1) Sydney customers may book an album design consultation with Felicia in our studio. 2) The customer from other cities or countries can go through the online album design process
B) We will share the digital copy of your album layout via email. Once the album design is finalised, the hardcopy will be posted to you within 6 weeks.
C) We offer free shipping to Australia and China. Extra shipping fee may apply to other countries.